Terms of Service
Last update; 12th of March 2025
Please familiarize yourself with the Terms of Service below as well as our Booking Rules, Privacy Policy, and Good Neighbour Policy, which are incorporated into these Terms of Service by this reference.
Welcome to the Terms of Service (these "Terms") for the website, https://www.artinproperties.ca (the "Website") operated on behalf of Artin Holdings INC. ("Company", "we", "Artin Properties" or "us"). The Website and any content, tools, features, and functionality offered on or through our Website and mobile app (the "App"), including the ability to book short-term rentals at Artin properties, are collectively referred to as the "Services".
These Terms govern your access to and use of the Services. Please read these Terms carefully, as they include important information about your legal rights. By accessing and/or using the Services, you are agreeing to these Terms. If you do not understand or agree to these Terms, please do not use the Services.
For purposes of these Terms, "you" and "your" means you as the user of the Services. If you use the Services on behalf of a company or other entity then "you" includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms, and (b) you agree to these Terms on the entity's behalf.
Table of Contents
1. Who May Use the Services
2. User Accounts
3. Orders for Products and/or Services
4. Location of Our Privacy Policy
5. Rights We Grant You
6. Ownership and Content
7. Third Party Services and Materials
8. Disclaimers, Limitations of Liability and Indemnification
9. Governing Law and Choice Of Forum
10. Additional Provisions
11. Eviction, Criminal Prosecution and Related Remedies for Unauthorized Use, Fraud and Other Misconduct or Violation of Certain Terms and Conditions and Policies
12. Data Deletion Instructions
1. WHO MAY USE THE SERVICES
1.1. To use the Services, you must be at least 19 years of age (or the age of majority in your province or territory of residence, if higher). Guests of Artin Properties who are 18 years of age or older may access certain features of the Services but are not eligible to become Artin members or book stays at Artin properties.
1.2. Certain Services may have additional eligibility requirements, such as higher age restrictions.
1.3. You are prohibited from using the Services if you are:(a) A resident of any country subject to Canadian government sanctions under the Special Economic Measures Act (SEMA) or any other applicable Canadian regulations; or (b) Listed on any Canadian government sanctions or restricted persons lists, including the Canadian Sanctions List, the Public Safety Canada's Listed Terrorist Entities, or the Export and Import Permits Act (EIPA) Controlled Goods List.
1.4. By using the Services, you represent and warrant that you meet these eligibility requirements.
2. USER ACCOUNTS
2.1. Creating and Safeguarding your Account. To use the Services, you need to create an account or link another account, such as your Google account ("Account"). You agree to provide us with accurate, complete and updated information for your Account. You can access, edit and update your Account by clicking on the "Your Account" menu in the App. You are solely responsible for any activity on your Account and for maintaining the confidentiality and security of your password. We are not liable for any acts or omissions by you in connection with your Account. You must immediately notify us at [email protected] if you know or have any reason to suspect that your Account or password have been stolen, misappropriated or otherwise compromised, or in case of any actual or suspected unauthorized use of your Account. You agree not to create any Account if we have previously removed your Account or if we previously banned you from any of our Services, unless we provide written consent otherwise.
3. ORDERS FOR PRODUCTS AND/OR SERVICES
3.1. Payment. The Services may permit you to purchase or book certain products or services, including short-term rental stays at Artin properties and other products or services offered by us or by third parties through the Services (collectively, the "Offerings").
3.2. You acknowledge and agree that all information you provide with regards to a purchase of Offerings, including, without limitation, credit card, or other payment information, is accurate, current, and complete. You represent and warrant that you have the legal right to use the payment method you provide to us or our payment processor, including, without limitation, any credit card you provide when completing a transaction. We reserve the right, with or without prior notice and in our sole and complete discretion, to (a) discontinue, modify, or limit the available quantity of any Offerings, and (b) refuse to allow any user to purchase any Offering or deliver such Offerings to a user or a user-designated address. When you purchase Offerings, you (a) agree to pay the price for such Offerings as set forth in the applicable Service, and all shipping and handling charges and all applicable taxes in connection with your purchase (the "Full Purchase Amount"), and (b) authorize us to charge your credit card or other payment method for the Full Purchase Amount. Unless otherwise noted, all currency references are in Canadian Dollars. All fees and charges are payable in accordance with payment terms in effect at the time the fee or the charge becomes payable. Payment can be made by credit card, or debit card, or other means that we may make available. Orders will not be processed until payment has been received in full, and any holds on your account by any payment processor are solely your responsibility.
3.3. Promotional Codes. We may offer certain promotional codes, referral codes, discount codes, coupon codes or similar offers ("Promotional Codes") that may be redeemed for discounts on future Offerings, or other features or benefits related to the Services, subject to any additional terms that the Company establishes. You agree that Promotional Codes: (a) must be used in a lawful manner; (b) must be used for the intended audience and purpose; (c) may not be duplicated, sold or transferred in any manner, or made available by you to the general public (whether posted to a public forum, coupon collecting service, or otherwise), unless expressly permitted by the Company; (d) may be disabled or have additional conditions applied to them by the Company at any time for any reason without liability to the Company; (e) may only be used pursuant to the specific terms that the Company establishes for such Promotional Code; (f) are not valid for cash or other credits or points; and (g) may expire prior to your use.
3.4. Changes and Pricing. The Company may, at any time, revise or change the pricing, availability, specifications, content, descriptions, or features of any Offerings. While we attempt to be as accurate as we can in our descriptions for the Offerings, we do not warrant that Offering descriptions are accurate, complete, reliable, current, or error-free. If a property is not as described on the Services, your sole remedy is to contact us to address the issue. At our discretion, we may offer a partial refund, a full refund, or assist you in finding alternative accommodations, subject to availability and the specific circumstances of the booking. The inclusion of any Offerings for purchase through the Services at a particular time does not imply or warrant that the Offerings will be available at any other time. We reserve the right to change prices for Offerings displayed on the Services at any time, and to correct pricing errors that may inadvertently occur (and to cancel any orders in our sole discretion that were purchased with pricing errors). All such changes shall be effective immediately upon posting of such new Offering prices to the Services and/or upon making the customer aware of the pricing error.
3.5. Users are not permitted to provide the Company with the personal information of any individual under the age of 13, except where such information is necessary to complete a booking or reservation and is provided by a parent or legal guardian. In such cases, only the minimum required information should be provided.
4. PRIVACY POLICY AND HOUSE RULES
4.1. Privacy Policy. Our Privacy Policy describes how we handle the information you provide to us when you use the Services. For an explanation of our privacy practices, please visit our Privacy Policy.
4.2. House Rules. Our House Rules, incorporated herein by reference, describe the rules you are required to abide by during your experience trip at an Artin Properties property.
5. RIGHTS WE GRANT YOU
5.1. Right to Use Services. We hereby permit you to use the Services for your personal non-commercial use only, provided that you comply with these Terms in connection with all such use. If any software, content, or other materials owned or controlled by us are distributed to you as part of your use of the Services, we hereby grant you a personal, non-assignable, non-sublicensable, non-transferable, and non-exclusive right and license to access materials provided to you as part of the Services, in each case for the sole purpose of enabling you to use the Services as permitted by these Terms. Your access and use of the Services may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of the Services, or other actions that Company, in its sole discretion, may elect to take.
5.2. Restrictions On Your Use of the Services. You may not do any of the following in connection with your use of the Services, unless applicable laws or regulations prohibit these restrictions or you have our written permission to do so:
(a) Download, modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from or through, the Services, except for temporary files that are automatically cached by your web browser for display purposes, or as otherwise expressly permitted in these Terms.
(b) Duplicate, decompile, reverse engineer, disassemble or decode the Services (including any underlying idea or algorithm), or attempt to do any of the same.
(c) Use, reproduce or remove any copyright, trademark, service mark, trade name, slogan, logo, image, or other proprietary notation displayed on or through the Services.
(d) Use automation software (bots), hacks, modifications (mods) or any other unauthorized third-party software designed to modify the Services.
(e) Exploit the Services for any commercial purpose, including without limitation communicating or facilitating any commercial advertisement or solicitation.
(f) Access or use the Services in any manner that could disable, overburden, damage, disrupt or impair the Services or interfere with any other party's access to or use of the Services or use any device, software or routine that causes the same.
(g) Attempt to gain unauthorized access to, interfere with, damage or disrupt the Services, accounts registered to other users, or the computer systems or networks connected to the Services.
(h) Circumvent, remove, alter, deactivate, degrade or thwart any technological measure or content protections of the Services.
(i) Use any robot, spider, crawlers, scraper, or other automatic device, process, software or queries that intercepts, "mines," scrapes, extracts, or otherwise accesses the Services to monitor, extract, copy or collect information or data from or through the Services, or engage in any manual process to do the same.
(j) Introduce any viruses, trojan horses, worms, logic bombs or other materials that are malicious or technologically harmful into our systems.
(k) Submit, transmit, display, perform, post or store any content that is inaccurate, unlawful, defamatory, obscene, lewd, lascivious, filthy, excessively violent, pornographic, invasive of privacy or publicity rights, harassing, threatening, abusive, inflammatory, harmful, hateful, cruel or insensitive, deceptive, or otherwise objectionable; use the Services for illegal, harassing, bullying, unethical or disruptive purposes; or otherwise use the Services in a manner that is obscene, lewd, lascivious, filthy, excessively violent, harassing, harmful, hateful, cruel or insensitive, deceptive, threatening, abusive, inflammatory, pornographic, inciting, organizing, promoting or facilitating violence or criminal or harmful activities, defamatory, obscene or otherwise objectionable.
(l) Consume alcohol if you are under the age of 19 or furnish alcohol to anyone under the age of 19 in connection with your use of the Offerings and the Services.
(m) Consume any drugs or substances that are illegal under applicable law in connection with your use of the Offerings and Services.
(n) Violate any of the House Rules in connection with your use of the Offerings and Services.
(o) Violate any applicable law or regulation in connection with your access to or use of the Offerings and the Services.
(p) Access or use the Offerings and the Services in any way not expressly permitted by these Terms.
6. OWNERSHIP AND CONTENT
6.1.Ownership of the Services. The Services, including their "look and feel" (e.g., text, graphics, images, logos), proprietary content, information and other materials, are protected under copyright, trademark and other intellectual property laws. You agree that the Company and/or its licensors own all right, title and interest in and to the Services (including any and all intellectual property rights therein) and you agree not to take any action(s) inconsistent with such ownership interests. We and our licensors reserve all rights in connection with the Services and its content (other than Your Content), including, without limitation, the exclusive right to create derivative works.
6.2. Ownership of Trademarks. The Company's name, the Company's logos, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. Other names, logos, product and service names, designs, and slogans that appear on the Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.
6.3. Ownership of Feedback. We welcome feedback, comments, and suggestions for improvements to the Services ("Feedback"). You acknowledge and expressly agree that any contribution of Feedback does not and will not give or grant you any right, title or interest in the Services or in any such Feedback. All Feedback becomes the sole and exclusive property of the Company, and the Company may use and disclose Feedback in any manner and for any purpose whatsoever without further notice or compensation to you and without retention by you of any proprietary or other right or claim. You hereby assign to the Company any and all right, title, and interest (including, but not limited to, any patent, copyright, trade secret, trademark, show-how, know-how, moral rights, and any and all other intellectual property right) that you may have in and to any and all Feedback.
6.4. Your Content License Grant. In connection with your use of the Services, you may be able to post, upload, or submit content to be made available through the Services ("Your Content"). In order to operate the Services, we must obtain from you certain license rights in Your Content so that actions we take in operating the Service are not considered legal violations. Accordingly, by using the Service and uploading Your Content, you grant us a license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, and modify (for technical purposes, e.g., making sure content is viewable on smartphones as well as computers and other devices) Your Content but solely as required to be able to operate and provide the Services. You agree that these rights and licenses are royalty-free, transferable, sub-licensable, worldwide and irrevocable (for so long as Your Content is stored with us), and include a right for us to make Your Content available to, and pass these rights along to, others with whom we have contractual relationships related to the provision of the Services, solely for the purpose of providing such Services, and to otherwise permit access to or disclose Your Content to third parties if we determine such access is necessary to comply with our legal obligations. As part of the foregoing license grant, you agree that the other users of the Services shall have the right to comment on and/or tag Your Content and/or to use, publish, display, modify or include a copy of Your Content as part of their own use of the Services; except that the foregoing shall not apply to any of Your Content that you post privately for non-public display on the Services. To the fullest extent permitted by applicable law, the Company reserves the right, and has absolute discretion, to remove, screen, edit, or delete any of Your Content at any time, for any reason, and without notice. By posting or submitting Your Content through the Services, you represent and warrant that you have, or have obtained, all rights, licenses, consents, permissions, power and/or authority necessary to grant the rights granted herein for Your Content. You agree that Your Content will not contain material subject to copyright or other proprietary rights, unless you have the necessary permission or are otherwise legally entitled to post the material and to grant us the license described above.
6.5. We respect the intellectual property rights of others and comply with applicable copyright laws in both Canada and the United States. If you believe that any content on our Services infringes your copyright, you may submit a written notice to our designated copyright agent at [email protected]. Your notice should include the following information:
(a) A description of the copyrighted work that you claim has been infringed;
(b) A description of the allegedly infringing material, including its location on the Services (such as a URL or page reference);
(c) Your name, mailing address, telephone number, and email address;
(d) A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law;
(e) A statement that the information in the notice is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner; and
(f) Your physical or electronic signature.
For U.S. residents, this process is provided in accordance with the Digital Millennium Copyright Act (17 U.S.C. ยง 512). For Canadian residents, we comply with the Notice-and-Notice regime under the Copyright Act (R.S.C., 1985, c. C-42). Where applicable, we may forward valid notices to the user responsible for the content, and take additional action at our discretion.
Please note that we are not obligated to remove content solely based on a notice, but we take copyright concerns seriously and will review all valid complaints promptly. It is our policy, in appropriate circumstances and at our sole discretion, to disable or terminate the accounts of users who repeatedly infringe copyrights or intellectual property rights of others.
7. THIRD PARTY SERVICES AND MATERIALS
7.1. Use of Third Party Materials in the Services. Certain Services may display, include or make available content, data, information, applications, or materials from third parties ("Third Party Materials") or provide links to certain third-party websites. By using the Services, you acknowledge and agree that the Company is not responsible for examining or evaluating the content, accuracy, completeness, availability, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect of such Third Party Materials or websites. We do not warrant or endorse and do not assume and will not have any liability or responsibility to you or any other person for any third-party services, Third Party Materials or third-party websites, or for any other materials, products, or services of third parties. Third Party Materials and links to other websites are provided solely as a convenience to you.
8. DISCLAIMERS, LIMITATIONS OF LIABILITY AND INDEMNIFICATION
8.1. Disclaimers.
(a) Your access to and use of the Services and properties are at your own risk. Some Properties have pools, hot tubs, golf carts, e-bikes and watercraft and some are located on oceans, ocean cliffs, mountainsides, bays, lakes and rivers. Each and all of these activities, locations, and instrumentalities have inherent risks associated with them. You acknowledge these risks and the need to exercise appropriate care when using the Offerings, Services and properties. You understand and agree that the Offerings, Services and Properties are provided to you on an "AS IS" and "AS AVAILABLE" basis. Without limiting the foregoing, to the maximum extent permitted under applicable law, the Company, its parents, affiliates, related companies, officers, directors, employees, agents, representatives, partners and licensors (the "COMPANY ENTITIES") DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF:
(i) MERCHANTABILITY;
(ii) FITNESS FOR A PARTICULAR PURPOSE;
(iii) NON-INFRINGEMENT;
(iv) QUIET ENJOYMENT;
(v) ACCURACY OR COMPLETENESS OF INFORMATION, AND
(vi) AVAILABILITY, RELIABILITY, OR SECURITY OF THE SERVICES, OFFERINGS OR PROPERTIES.
(b) THE COMPANY ENTITIES TAKE NO RESPONSIBILITY AND ASSUME NO LIABILITY FOR ANY CONTENT THAT YOU, ANOTHER USER, OR A THIRD PARTY CREATES, UPLOADS, POSTS, SENDS, RECEIVES, OR STORES ON OR THROUGH OUR SERVICES.
(c) YOU UNDERSTAND AND AGREE THAT YOU MAY BE EXPOSED TO CONTENT THAT MIGHT BE OFFENSIVE, ILLEGAL, MISLEADING, OR OTHERWISE INAPPROPRIATE, NONE OF WHICH THE COMPANY ENTITIES WILL BE RESPONSIBLE FOR.
(d) YOU ACKNOWLEDGE AND AGREE THAT YOU, THE ADULT MAKING THE BOOKING, IS SOLELY RESPONSIBLE FOR THE SAFETY, SUPERVISION, AND WELL-BEING OF ANY CHILDREN PRESENT AT THE PROPERTY DURING THE STAY. THE COMPANY ENTITIES DO NOT PROVIDE CHILD SUPERVISION SERVICES AND ASSUME NO LIABILITY FOR ANY INJURIES OR HARM TO CHILDREN ARISING FROM USE OF THE PROPERTIES, AMENITIES, OR SURROUNDING ENVIRONMENTS.
8.2. Limitations of Liability. TO THE EXTENT NOT PROHIBITED BY LAW, YOU AGREE THAT IN NO EVENT WILL THE COMPANY ENTITIES BE LIABLE (A) FOR DAMAGES OF ANY KIND, INCLUDING INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOSS OF USE, DATA OR PROFITS, BUSINESS INTERRUPTION OR ANY OTHER DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES OR OFFERINGS, OR ANY INTERACTIONS OR DISPUTES WITH OTHER USERS, GUESTS, PROPERTY OWNERS, SERVICE PROVIDERS, OR THIRD PARTIES), HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER UNDER THESE TERMS OR OTHERWISE ARISING IN ANY WAY IN CONNECTION WITH THE SERVICES OR THESE TERMS AND WHETHER IN CONTRACT, STRICT LIABILITY OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE), EVEN IF THE COMPANY ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, OR (B) FOR ANY OTHER CLAIM, DEMAND OR DAMAGES WHATSOEVER RESULTING FROM OR ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, USE OR PERFORMANCE OF THE SERVICES OR OFFERINGS.
8.3. NOTWITHSTANDING THE FOREGOING, IF ANY PART OF THIS CLAUSE IS HELD TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THE TOTAL LIABILITY OF THE COMPANY ENTITIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (a) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, or (b) $100 CAD.
8.4. Indemnification. By entering into these Terms and accessing or using the Services, you agree that you shall defend, indemnify and hold the Company Entities harmless from and against any and all actual or alleged claims, actions, demands, liabilities, losses, damages, judgments, settlements, costs, and expenses (including attorneys' fees and court costs) incurred by the Company Entities arising out of or in connection with:
(a) your violation or breach of any of these Terms or any applicable law or regulation;
(b) your violation of any rights of any third party;
(c) your misuse of the Offerings, Services or properties;
(d) Your Content; or
(e) your negligence or willful misconduct when using the Offerings, Services or properties
If you are obligated to indemnify any Company Entity hereunder, then you agree that Company (or, at its discretion, the applicable Company Entity) will have the right, in its sole discretion, to control any action or proceeding and to determine whether Company wishes to settle, and if so, on what terms, and you agree to fully cooperate with Company in the defense or settlement of such claim.
9. GOVERNING LAW AND CHOICE OF FORUM
9.1. Informal Process First. You agree that in the event of any dispute between you and the Company Entities, you will first contact the Company and make a good faith, sustained effort to resolve the dispute before resorting to more formal means of resolution, including without limitation, any court action.
9.2. The Website and these Terms and Conditions will be governed by and construed in accordance with the laws of British Columbia and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision, principle, or rule (whether of the laws of of British Columbia or any other jurisdiction) and notwithstanding your domicile, residence, or physical location.
9.3. Any action or proceeding arising out of or relating to this Website and under these Terms and Conditions will be instituted in the courts of British Columbia and/or the Federal Court of Canada, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such action or proceeding. You waive any and all objections to the exercise of jurisdiction over you by such courts and to the venue of such courts.
9.4. Equitable Relief. Further, you and the Company will have the right to bring an action in a court of proper jurisdiction for injunctive or other equitable or conservatory relief, or if the Claim relates to intellectual property infringement or misappropriation.
10. ADDITIONAL PROVISIONS
10.1. SMS Messaging and Phone Calls. Certain portions of the Services may allow us to contact you via telephone or text messages. You agree that the Company may contact you via telephone or text messages (including by an automatic telephone dialing system) at any of the phone numbers provided by you or on your behalf in connection with your use of the Services, including for marketing purposes. You understand that you are not required to provide this consent as a condition of purchasing any Offerings. You understand that you may opt out of receiving text messages from us at any time, by contacting [email protected]. If you do not choose to opt out, we may contact you as outlined in our Privacy Policy.
10.2. Updating These Terms. We may modify these Terms from time to time in which case we will update the "Last Revised" date at the top of these Terms. If we make changes that are material, we will use reasonable efforts to attempt to notify you, such as by e-mail and/or by placing a prominent notice on the first page of the Website. However, it is your sole responsibility to review these Terms from time to time to view any such changes. The updated Terms will be effective as of the time of posting, or such later date as may be specified in the updated Terms. Your continued access or use of the Services after the modifications have become effective will be deemed your acceptance of the modified Terms.
10.3. Termination of License and Your Account. If you breach any of the provisions of these Terms, all licenses granted by the Company will terminate automatically. Additionally, the Company may suspend, disable, or delete your Account and/or the Services (or any part of the foregoing) with or without notice, for any or no reason. If the Company deletes your Account for any suspected breach of these Terms by you, you are prohibited from re-registering for the Services under a different name. In the event of Account deletion for any reason, the Company may, but is not obligated to, delete any of Your Content. The Company shall not be responsible for the failure to delete or deletion of Your Content. All sections which by their nature should survive the termination of these Terms shall continue in full force and effect subsequent to and notwithstanding any termination of these Terms by the Company or you. Termination will not limit any of the Company's other rights or remedies at law or in equity.
10.4. Injunctive Relief. You agree that a breach of these Terms will cause irreparable injury to the Company for which monetary damages would not be an adequate remedy and the Company shall be entitled to equitable relief in addition to any remedies it may have hereunder or at law without a bond, other security or proof of damages.
10.5. Miscellaneous. If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. These Terms and the licenses granted hereunder may be assigned by the Company but may not be assigned by you without the prior express written consent of the Company, in the sole discretion of the Company. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for reference only and shall not be read to have any legal effect. The Services are operated by us in Canada. Those who choose to access the Services from locations outside of Canada do so at their own initiative and are responsible for compliance with applicable local laws.
10.6. These Terms are governed by the laws of the province of British Columbia, without regard to conflict of laws rules, and the proper venue for any disputes arising out of or relating to any of the same will be the arbitration venue set forth in Section 9, or if arbitration does not apply, then the provincial and federal courts located in Vancouver, British Columbia. You and the Company agree that the United Nations Convention on Contracts for the International Sale of Goods will not apply to the interpretation or construction of these Terms.
10.7. How to Contact Us. You may contact us regarding the Services or these Terms by e-mail at [email protected].
10.8. The Company shall not be liable for any failure to perform or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, epidemics, labour disputes, war, or government actions.
11. EVICTION, CRIMINAL PROSECUTION AND RELATED REMEDIES FOR UNAUTHORIZED USE, FRAUD AND OTHER MISCONDUCT OR VIOLATION OF CERTAIN TERMS AND CONDITIONS AND POLICIES
11.1. Eviction from the Property and Criminal Prosecution. You acknowledge that Artin Properties has the right to evict any guest from the property and cancel any existing rental agreement, without credits or refund, for misrepresentations in the booking process, misrepresentations in the rental agreement, use of false payment or identification methods, failure to vacate the premises at the end of the agreed rental term, or other violation of these Terms of Service, the Good Neighbour Policy, Booking Policy, and House Rules.
11.2. If you are on the premises by false pretences of any kind, including but not limited to credit card fraud or impersonation, you will be considered to have criminally trespassed on the property and unlawfully obtained services to which you were not entitled. We reserve the right to pursue all available legal remedies in response to such conduct. Artin Properties has the right to evict you from the premises for any violation of the above policies and may call the police to assist us in doing so and/or to press criminal charges when appropriate. Please also be aware that if law enforcement is called to the property for any reason we reserve the right to have them remove you from the property immediately.
12. DATA DELETION INSTRUCTIONS
12.1. By applicable laws and regulations, we will delete or anonymize personal information once it is no longer needed for its intended purpose or upon request from the individual whose data is being stored. To delete your account and associated personal data, please contact us at [email protected].
12.2. Please note that some data may need to be retained for legal or regulatory purposes, and in such cases, we will ensure that it is kept secure and confidential. By using our Services, you agree to our data deletion instructions and acknowledge that we will do our best to comply with all applicable data protection regulations.